Rolling Reserve can be applied to individual users from time to time to ensure chargebacks, refunds, fees and other debts towards SaltPay can be funded.
Is the Rolling Reserve currently active?
The Rolling Reserve applied in October 2020 was withdrawn on 14 July 2021 with all balances returned to affected users by September 2021
Are there plans to re-introduce the Rolling Reserve?
Terms & Conditions in Article 50.0 explain that at least two weeks notice will be given to any user affected by the introduction of a Rolling Reserve.
How does it work?
SaltPay retains an additional 10% of transaction fees for a period of six months or 180 days. The funds are returned in the month following the six month reserve period. For example, funds affected in May would be returned in the next settlement date following 30 November.